{"product_id":"ea-add-on-product","title":"Shipping Protection","description":"\u003cp data-start=\"25\" data-end=\"98\"\u003eIf something goes wrong between our door and yours, this has you covered.\u003c\/p\u003e\n\u003cp data-start=\"100\" data-end=\"285\"\u003eShipping Protection covers your order if it’s \u003cstrong data-start=\"146\" data-end=\"185\"\u003elost, damaged, or stolen in transit\u003c\/strong\u003e. If there’s an issue, you can lodge a claim directly without waiting on the courier to make a call.\u003c\/p\u003e\n\u003cp data-start=\"287\" data-end=\"493\"\u003eFor orders under $100, Shipping Protection is available at a reduced price, so you can add peace of mind without much extra cost. \u003cbr\u003e\u003cbr\u003eIt’s optional, but once your order leaves us, this removes the risk.\u003cbr\u003e\u003cbr\u003e\u003cstrong data-start=\"495\" data-end=\"513\"\u003eWhat’s covered\u003c\/strong\u003e\u003cbr\u003e• Lost parcels\u003cbr data-start=\"528\" data-end=\"531\"\u003e• Items damaged in transit\u003cbr data-start=\"557\" data-end=\"560\"\u003e• Stolen deliveries\u003cbr\u003e\u003cbr\u003e\u003cstrong data-start=\"583\" data-end=\"605\"\u003eWhat’s not covered\u003c\/strong\u003e\u003cbr\u003e• Delivery delays where the parcel is still in transit\u003cbr data-start=\"660\" data-end=\"663\"\u003e• Orders delivered to an incorrect address entered at checkout\u003cbr data-start=\"725\" data-end=\"728\"\u003e• Parcels marked as delivered by the courier, including authority to leave locations\u003cbr data-start=\"812\" data-end=\"815\"\u003e• Normal wear and tear or damage caused after delivery\u003cbr data-start=\"869\" data-end=\"872\"\u003e• Issues related to customs, duties, or import delays\u003cbr\u003e\u003cbr\u003e\u003cstrong data-start=\"945\" data-end=\"966\"\u003eImportant to know\u003c\/strong\u003e\u003cbr\u003e• Coverage applies only to the order it was purchased with\u003cbr data-start=\"1025\" data-end=\"1028\"\u003e• One claim per order\u003cbr data-start=\"1049\" data-end=\"1052\"\u003e• Claims must be lodged within \u003cstrong data-start=\"1083\" data-end=\"1094\"\u003e30 days\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp data-start=\"583\" data-end=\"711\"\u003e\u003cstrong data-start=\"583\" data-end=\"602\"\u003eHow claims work\u003c\/strong\u003e\u003cbr data-start=\"602\" data-end=\"605\"\u003eIf you need to make a claim, you can do it here\u003cbr data-start=\"652\" data-end=\"655\"\u003e\u003ca data-start=\"655\" data-end=\"711\" rel=\"noopener\" class=\"decorated-link\" href=\"https:\/\/turtlestrength.com.au\/apps\/shipguard\/claim\/login\"\u003ehttps:\/\/turtlestrength.com.au\/apps\/shipguard\/claim\/login\u003c\/a\u003e\u003c\/p\u003e\n\u003cp data-start=\"583\" data-end=\"711\"\u003e \u003c\/p\u003e","brand":"Turtle Strength","offers":[{"title":"\u003c= 100","offer_id":54050090942764,"sku":null,"price":4.99,"currency_code":"AUD","in_stock":true},{"title":"\u003e 100","offer_id":54050090975532,"sku":null,"price":6.99,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0855\/4577\/9500\/files\/shipping-protection.png?v=1765943681","url":"https:\/\/turtlestrength.com.au\/products\/ea-add-on-product","provider":"Turtle Strength","version":"1.0","type":"link"}